Skyline Veterinary Specialists COVID-19 Updates
To Our Valued Clients
We first want to thank everyone for your continued support during these difficult and unusual times.
We are truly grateful you have chosen Skyline Veterinary Specialists for your veterinary needs.
It is essential we inform you of an expected product shortage of Vetmedin from Boehringer Ingelheim Animal Health and the anticipated difficulty meeting demand in the market due to the impact of COVID-19 at the production site. As they are adhering to all local health authority guidelines for manufacturing operations the plant, unfortunately, has intermittent closings causing product shortages. The severity of shortages will persist for the remainder of the calendar year.
Our focus continues to be the health and well-being of your pets. We understand how important this medication is for all our patients. Currently, Boehringer Ingelheim has allocated to us the amount of Vetmedin we receive monthly. Due to the allocations, we are given, we, unfortunately, cannot refill more than a month’s supply at a time.
While Boehringer Ingelheim is committed to re-establishing a robust supply as quickly as possible, in the meantime, we are asking you to please provide us as much advance notice as possible before you need a refill (7-day minimum). This time frame will allow us ample time to compound the medication, if necessary, so your fur baby is not without this essential prescription. If you refill your Vetmedin with your primary doctor or a pharmacy, we also recommend notifying them in advance as well.
We thank you for your continued patience as we manage through a difficult situation. Communication is key to any relationship and we want to be transparent with you regarding this and all situations as we appreciate the honor of serving you and your pets.
We will continue to do everything possible to provide the service you and your fur babies deserve. As always, our door, phones, and email remain open for all your questions and concerns.
Thank you and stay safe,
Skyline Veterinary Specialists Cardiology Team
Welcome to Skyline Veterinary Specialists!
We are a specialty veterinary hospital in Matthews, NC. We are here to provide compassionate veterinary care for the pets and their families in our community!
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